Privacy policy
Last updated: May 2026
This Privacy Policy explains how Structured Space Store ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from structuredspace.co.uk.
We are committed to protecting your privacy and handling your data in an open and transparent way, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Structured Space Store is a UK-based digital product business. If you have any questions about this policy or how we handle your data, please contact us:
· Email: contact@structuredspace.co.uk
· Website: structuredspace.co.uk
· Address: Lytchett House, 13 Freeland Park, Poole, Dorset, BH16 6FA
2. What information we collect
When you place an order or browse our store, we may collect the following information:
· Contact details: Your name and email address
· Order information: Details of the products you purchase and your transaction history
· Technical data: IP address, browser type, and pages visited (collected automatically via Shopify)
· Marketing preferences: Whether you have opted in to receive emails from us
We do not collect payment card details directly. All payment processing is handled securely by our payment provider(s) and is not stored on our systems.
3. How we use your information
We use your personal information to:
· Process and fulfil your orders, including delivering digital downloads
· Send you order confirmations and important account communications
· Respond to your enquiries and provide customer support
· Send you marketing emails if you have opted in (you can unsubscribe at any time)
· Improve our website and product offerings
· Meet our legal obligations
4. Legal basis for processing
Under UK GDPR, we process your data on the following legal bases:
· Contract: Processing your order and delivering your purchase
· Legitimate interests: Improving our store and preventing fraud
· Consent: Sending marketing emails (only where you have opted in)
· Legal obligation: Complying with applicable laws and regulations
5. Email marketing
If you opt in to our mailing list, we will send you occasional emails about new products, updates, and offers. We use a third-party email platform to manage our mailing list. Your email address is stored securely and is never sold or shared with unaffiliated third parties.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.
6. Sharing your information
We do not sell or rent your personal data. We may share your information with trusted third parties only where necessary:
· Shopify: Our e-commerce platform, which processes orders and stores customer data on our behalf. Shopify is GDPR-compliant. You can read their privacy policy at shopify.com/legal/privacy.
· Payment providers: To securely process your payment
· Email marketing platform: To send marketing communications you have consented to
· Legal authorities: Where required by law
7. Data retention
We retain your order information for as long as necessary to fulfil our legal and contractual obligations (typically 6 years for financial records under UK law). Marketing data is retained until you unsubscribe or request deletion.
8. Your rights
Under UK GDPR, you have the following rights regarding your personal data:
· Right of access: Request a copy of the data we hold about you
· Right to rectification: Ask us to correct inaccurate data
· Right to erasure: Ask us to delete your data (where no legal obligation requires us to keep it)
· Right to restrict processing: Ask us to limit how we use your data
· Right to data portability: Request your data in a portable format
· Right to object: Object to processing based on legitimate interests, including direct marketing
To exercise any of these rights, please contact us at contact@structuredspace.co.uk. We will respond within one calendar month.
You also have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk.
9. Cookies
Our store uses cookies to help it function correctly and to understand how visitors use the site. Shopify sets essential cookies required for the store to operate. You can manage cookie preferences in your browser settings.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact us
If you have any questions about this Privacy Policy, please contact us:
· Email: contact@structuredspace.co.uk
· Website: structuredspace.co.uk